This Policy governs the relationship between you, the user of this website, and Naturefuel Ltd, its owner and supplier. This Policy governs how we utilise any and all Data collected as a result of your use of the Web Site, as well as any Services or Systems provided therein.

Important information

Our website is not intended for minors, and we do not intentionally collect data on children. This Privacy Policy is designed to supplement and not replace the other policies (including our Terms of Service). Naturefuel Ltd is the controller and accountable for your personal information (we, us, or our). Part 5 of Schedule 1 contains a glossary of terms, samples of personal data we gather, how we use it, the legal basis for processing, and your rights to assist you in understanding this Privacy Policy. We have appointed a Data Privacy Manager (DPM). If you have any questions about our Privacy Policy or would like to exercise your legal rights, please contact our DPM in writing. Email: info@naturefuelltd.com. Naturefuel Ltd's postal address is Unit A, 82 James Carter Road, Mildenhall, United Kingdom. IP28 7DE You have the right to complain to the Information Commissioner's Office (ico.org.uk). We would welcome the opportunity to discuss your concerns before launching the ICO. Please reach out to us first. It is vital that the information we have on you is accurate and up to date; thus, please tell us of any changes to your personal information. Our website may contain connections to third-party websites, plug-ins, and applications. If you click on these links or enable connections, third parties may be able to gather and share your personal information. We have no control over third-party websites, plug-ins, or apps and are not liable for their privacy policies. Please read their privacy policies to learn about the personal data they gather and how it is used.

We collect data about you.

We may collect, use, retain, and transmit your personal data as outlined in Part 1 of Schedule. We also collect, evaluate, and share aggregated data. However, if we combine aggregated data with your personal data in a way that allows us to directly or indirectly identify you, we consider it personal data. We do not collect any specific sorts of personal information, such as criminal convictions and crimes. If we are required by law or by the terms of a contract with you to collect your personal data and you fail to provide it, we may be unable to complete the contract and may be obliged to terminate a product or service. We will notify you of this when it is appropriate.

How is personal data collected?We collect personal information in the following ways:

Direct interactions – you may provide personal information when you fill out online forms, request products/services, subscribe to our services, create a user account, or otherwise connect with us (by post, phone, or email). We collect personal data (technical and use) automatically when you browse or interact with our website using cookies, server logs, and other similar technologies. We may also gather technical information about you when you visit other websites that use our cookies. We may receive personal data from publicly available sources such as Companies House, the Electoral Register, and credit reference agencies situated in the EU. Third parties We may collect personal information from third parties, such as analytics businesses located outside the EU (e.g., Google), payment providers, shipping services, website support vendors, and maintenance suppliers.

How We Use Your Personal Data

We will only use your personal information if the law permits it. We will normally use your personal information to complete the contract we have with you.To meet a legal requirement, or when our legitimate interests (or those of a third party) outweigh your fundamental rights.Part 2 of Schedule 1 describes the legal basis under which we will process your personal data.We typically only use consent as a legal basis for processing your personal data to send email and SMS marketing communications, and you can withdraw your consent at any time by contacting us. Please keep in mind that, depending on the specific reason for which we are using your personal information, we may process it under more than one legal basis. We will get your express opt-in consent before disclosing your personal information to any third parties for marketing purposes. We may share your personal information with third parties (such as Lifestyle Supplements LLP) for marketing reasons.To opt out of email marketing, click the unsubscribe button in the marketing email. You can withdraw your permission to market at any time by emailing our DPM.Even if you choose not to receive marketing emails, we may use your personal information for other purposes if we have a legal basis to do so.We will only use your personal information for the purpose for which it was collected, unless we have a reasonable belief that we need to use it for another reason that is related to the original purpose. If we need to use your personal information for an unrelated reason, we will notify you and explain the legal basis for doing so.If required or permitted by law, we may process your personal information (without your knowledge or consent).

Disclosure of Your Personal Data

We may be required to share your personal information to third parties, as outlined in Part 4 of Schedule 1. We require all third parties to keep your personal data secure and treat it in accordance with the law. We prohibit third-party service providers from using your personal information for their own purposes. They may process your personal information solely for defined purposes and in accordance with our guidelines.

International transfers

We provide your personal information to the [Lifestyle Supplements LLP India] Group. Your data will be transferred outside the European Economic Area (EEA). When we send your personal data outside of the EEA, we ensure that it is protected at a comparable level by taking at least one of the safeguards stated below: We will only transmit your personal information to countries where the European Commission has assessed that there is an adequate level of personal data protection. We use specific contracts certified by the European Commission that ensure personal data receives the same level of protection as it does in Europe from our service providers.

Data Security

We have put in place the appropriate security measures to protect your personal information from being accidentally lost, used or accessed in an unauthorised manner, altered, or disclosed. We also limit access to your personal information to employees, agents, contractors, and other third parties with a legitimate business need to know. They are only allowed to process your personal data on our instructions and are bound by a duty of confidentiality. We have systems in place to manage any suspected personal data breach, and we will notify you and any applicable regulator of a breach if legally required.

Data retention

We will only store your personal information for as long as necessary to fulfil the purposes for which it was obtained, including any legal, accounting, or reporting requirements .Our retention policy, which you can obtain, contains information about the retention periods for various components of your personal data. However, we are legally compelled to retain basic information about our customers (including contact, identity, financial, and transaction data) for six years after they have stopped using our services for tax purposes.We may also anonymize your personal information (such that it is no longer identifiable to you) for research or statistical purposes. We may use anonymized information indefinitely without notifying you.

Your Legal Rights

In some cases, data protection laws give you unique rights. Part 3 of Schedule 1 contains a thorough description of these. If you want to exercise any of your rights, please contact our DPM.You will not be charged for exercising any of your rights. However, if your request is clearly unjustified, repetitious, or unreasonable, we may charge a reasonable fee for the information or refuse to respond. When you contact us, we may request specific information to authenticate your identity. This is a security precaution that ensures personal information is not disclosed to anybody who does not have permission to receive it. Different types of personal data Billing and delivery addresses, emails, and phone numbers are all part of the contact information. Financial information, including bank account and payment card details. Identity information includes first and maiden names, surnames, usernames, marital status, title, date of birth, and gender. Marketing and communication data include your preferences for receiving marketing communications from us and our third-party partners, as well as your communication preferences. Profile data includes your login and password, any purchases or orders you place, preferences, comments, and survey responses. Technical data includes your internet protocol (IP) address, login information, browser type and version, time zone and location, browser plug-in types and versions, operating system and platform, and other technologies on the devices you use to visit our website. Transaction data includes payment information and product/service purchase details.

Lawful basis and processing operations

You have given your explicit permission for us to process your personal information for specific reasons.Contract processing is required for us to carry out our contractual responsibilities to you, or if you have requested certain actions prior to entering into a contract. Legal requirements may also need to be processed.Legitimate interests: Processing is necessary for our or a third party's legitimate interests, such as providing you with the best service possible via our website. Before we treat your personal data in this manner, we ensure that we consider and balance any potential impact on you. We shall not utilise your personal information on this basis if the impact outweighs our interests. Specific information on the processing activities we perform with your personal data, as well as the legal basis for doing so, is provided below.

Purpose/Activity Type data Lawful foundation for processing.

We will register you as a new customer and submit your name and contact information in order to perform our contract with you.We may use your identifying, contact, financial, transaction, and marketing information to process and execute your order, handle payments, fees, and charges, and manage debt collection: (i) to carry out our contract with you, and (ii) for our legitimate interest in recovering debt.We use your information to manage our relationship, alert you about changes to our Terms and Privacy Policy, and solicit feedback. We also utilise it to carry out our relationship with you, meet with legal duties, and analyse customer behaviour.We utilise your data to manage and defend our company and website, which includes troubleshooting, data analysis, testing, system maintenance, support, reporting, and data hosting. We utilise your identification, contact information, and technical data for legitimate business purposes such as IT services, network security, fraud protection, and group restructuring. We also use it to meet legal responsibilities.We use your information to provide relevant website content/advertisements, assess advertising performance, and analyse consumer behaviour in order to create products/services, expand businesses, and market strategies.We plan to employ data analytics to improve our website, products/services, marketing, customer relationships, and overall experience. This will help us define consumer kinds, update our website, expand our business, and inform our marketing plan. We may use your information, such as identification, contact, technical, usage, and profile, to advise and promote things or services that you may be interested in, including promotional offers. This is critical for us to establish and expand our business.

Your Legal Rights

You have the right to access and copy your personal information, as well as check that it is treated lawfully.Erasure: We can delete or destroy your personal data if: (a) there is no valid reason for continuing to process it; (b) you have exercised your right to object (see below). (c) We unlawfully processed your information; or (d) We are compelled to follow local laws. (e) We may not always be able to comply with your request due to specific legal reasons, which we shall convey to you at the time of the request. You have the right to object to the processing of your personal data if it is motivated by legitimate interests (or those of a third party) and breaches your basic rights and freedoms. You may also object to data processing for direct marketing purposes. (c) In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that outweigh your rights and freedoms; in such cases, we may continue to manage your persona data for those purposes.You have the right to object to the processing of your personal data if it is based on our or a third party's legitimate interests, affects your basic rights and freedoms, or is for direct marketing purposes. (c) In some situations, we may demonstrate that we have compelling legitimate reasons to process your information that outweigh your rights and freedoms, and we may continue to handle your persona data for such purposes.You can request a transfer of your personal data that is held in an automated manner and for which you have given your consent for us to handle such personal data, or that we need to process in order to execute our interaction with you, to you or another third party. We will send your personal information in a structured, frequently used, machine-readable manner.You have the right to revoke your consent to process your personal data at any time. However, this has no bearing on the legality of any earlier processing.

Third parties

Sales, marketing, and IT/system administration services are provided by service providers in the European Economic Area and around the world.Professional advisers serving as processors or joint controllers include lawyers, bankers, auditors, and insurers situated in the United Kingdom who provide consultation, banking, legal, insurance, and accounting services.HM Revenue & Customs, regulators, and other agencies based in the EEA are required to report on processing activities under certain conditions.If we sell, transfer, or merge parts of our business or assets, or if we buy or merge with another firm, the new owners may use your personal data in line with this Privacy Policy.

Glossary

Aggregated data is statistical or demographic information derived from personal data that does not identify individuals.A controller is a body that sets the aims and methods of processing personal data.The phrase "data subject" refers to a real individual recognised by personal data, which is often you.personal data information identifying a data subject from that data alone or with other data we may store, but it does not contain anonymized or aggregated dataprocessor a body that is responsible for processing personal data on behalf of a controller.Race, ethnicity, political views, religious beliefs, trade union membership, health, genetics, biometrics, gender, and sexual orientation are all examples of special categories of personal data.The Information Commissioner's Office is the UK's supervisory authority on data protection matters.

Changes to This Policy

Naturefuel Ltd reserves the right to alter this Privacy Policy from time to time as deemed necessary or as required by law. Any changes will be immediately posted on the Web Site, and your first use of the Web Site after the changes will be deemed acceptance of the Policy.

Cookies

Naturefuel Ltd may save and access cookies on your computer. Schedule 2 contains information on both first-party and third-party cookies that may be placed on your computer. [All cookies used on the Web Site comply with the terms of the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.] Naturefuel Ltd has selected these Cookies, which are used to support specific Website services and features. [We also use cookies for analytical purposes. These Cookies track your movements and actions on the Website and are designed to help us better understand our users, allowing us to improve the Website and services]. Before the Web Site sets Cookies on your computer, you will see a Pop-up requesting your consent. [The Web Site's cookies do not compromise your privacy in any way, and no personal information is gathered.] By agreeing to the usage of our Cookies, you enable us to provide you with the best possible experience and service on our Website. If you refuse to consent to the establishment of Cookies, some aspects of the Web Site may not function properly or as intended.]Certain features of the Web Site require Cookies to function and are legally considered strictly necessary. These cookies are detailed in the schedule.
You will not be requested for permission to place these Cookies; however, you may still disable cookies through your web browser's settings, as described in sub-Clause 11.4.Your web browser allows you to enable or disable cookies. By default, your browser accepts cookies; however, you can alter this. For further information, go to your browser's help menu. Disabling Cookies may prevent you from using the full range of Services available on the Website. You can delete Cookies at any moment, but you will lose any information that allows you to navigate the Web Site more quickly.
[The Web Site employs the third-party Cookies indicated in Schedule 3 for the purposes set forth therein. These Cookies are not required for the Web Site to provide you with its services and can be disabled at your option by accessing your internet browser's privacy settings or responding to the consent request stated in sub-Clause 11.2.It is recommended that you keep your internet browser up to date and that you seek assistance and direction from the browser's developer if you are unsure how to modify your privacy settings.
First-Party Cookies Provider – WordPress
When you log in, WordPress_[hash] keeps your authentication data. The authentication information consists of the username and a double hashed password. However, this cookie usage is limited to the website's admin panel, which serves as the backend dashboard.WordPress_logged_in_[hash] is used to indicate when you are logged in and who you are. This cookie is also kept on the front end of the website when you log in.wordpress_test_cookieWordPress uses this to verify if cookies are enabled on your browser in order to provide an appropriate user experience to its users. This cookie is used on the front end, regardless of whether you are signed in. wp-settings-{time}-[UID] Customise the appearance of your admin interface and the website's front-end. The value represented by [UID] is the user's unique user ID as specified in the users' database table.

Strictly Necessary Cookies: WooCommerce

Woocommerce_cart_hashThis cookie is used by Woocommerce to store the user's cart information.wp_woocommerce_session_[hash]This cookie is used by Woocommerce to store the user's login information. woocommerce_items_in_cartThis cookie is used by Woocommerce to store the user's cart information.

Cookies from third-party providers require GDPR consent.

viewed_cookie_policyGDPR Cookie Consent Determines whether the user has given permission to use cookies.Cookie Law Information: Checkbox Required GDPR Cookie ConsentSave user preferences for this category.cookielawinfo-checkbox-non-necessaryGDPR Cookie Consent saves the user's preferences for this category.

Data Protection Notice

Naturefuel Ltd collects, processes, and stores the information and personal data you enter on our website in order to execute a contract. All processing activities must be carried out in accordance with your individual rights as described in the European Union's General Data Protection Regulation. Please bear in mind that by providing information about yourself on our website, you agree that Naturefuel Ltd can process and store it. This information will be kept for the duration of the previously indicated purpose for collection. We never keep or process your data for longer than is required, and we never use it for purposes other than those you have agreed to. The information you enter on our website will never be shared or transmitted to a third party. Lifestyle Supplements LLP is exempt from this policy because it helps Naturefuel Ltd process your personal data and provide services. You have the right to have Naturefuel Ltd update your personal information at any time. You can also request information about your personal data, revoke your permission to its processing, or request that it be transferred or deleted.